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Each shipment is not only the goods, but also a client’s trust.
Therefore, clients would only choose reliable and reputable logistics service providers that can bring them the best quality services. Besides timely deliver, optimal transportation cost, the safety for goods is one of the vital factors that drive client’s determinants when they choose logistics partner.
As an international logistics company, Vantage understands the roles and responsibilities of a logistics service provider to clients and their goods. Each of Vantage’s employees, regardless of their position, must not only be bring optimal services to meet client needs, but also do their work with outstanding efforts, take full responsibility in each of their task even the smallest one. To us, every shipment, whether it is several tens of tons or only few kilograms, worth several hundred thousand dollars or only worth a few dozen dollars, must to be carefully handled.
When receiving any shipment from clients, the first thing that Vantage do is to check carefully the detailed information and specification as well as special instruction; in order to provide the most optimal plan on time, cost and safety for goods at the highest level.
In the beginning of April, 2019, Vantage received information about the shipment of a set of integrated procedure trainer for airbus A321 which imported by Vietnam Airlines from France. This equipment shipment is packed in 6 wooden pallets with total volume of 1,784kgs. Vantage is required to receive the shipment at the warehouse in Tan Son Nhat International Airport and deliver to consignee’s nominated warehouse.
Shipper’s logistics company provided information of the shipment; yet, there was no special note / instruction attached. Recognizing that the commodity is very special, Vantage’s import department has requested for more specific details and instruction. The packages were also attached with a shock watch (shock warning) as well as ‘Handle with care’ label.
As soon as receiving cargo discharged from airplane, Vantage immediately checked the condition of cargo and found that 3 out of 6 shock watches had turned red. Vantage’s person in charge immediately contacted both origin and destination sides to report and request for instruction, as well as to prepare the solution basing on our technical team’s knowledge and experience. After our proposed method is approved, the shipment was transported at 200% of carefulness and finally safely delivered to consignee’s assigned warehouse.
